Returns

Can I return my order?

We naturally hope you are happy with your order! However, we understand that there may sometimes be reasons why you want to return a product.

If you are not completely satisfied, you can return your order within 14 days of receipt via this link. If this doesn't work? Please contact our support, and we will be happy to help you further. We always want to ensure that you are satisfied!

What are the conditions?

You have 14 days from the date of purchase to return unopened products.

If the product has already been opened and you are not satisfied, please let us know; we'd be happy to work with you to find a solution!

What should I do if my product is damaged?

It can unfortunately happen that your package gets damaged during shipment, although we naturally hope not! In that case, send us an email to our support, and we will fix it for you.

Please let us know within one week of receipt.

How can I return my package?

You can return your product or package via this link! You can register your return shipment for free and choose the carrier that suits you best :) For this process, you will need your order number, which you can find in the confirmation email after PL. If you encounter any difficulties, you can always send an email to our support, and we will resolve it for you immediately!

Another Question?

Send us a message! We're happy to help :)

Click on the picture at the bottom right of the screen. We are available on weekdays between 9:00 AM - 5:00 PM.