Returns
Can I return my order?
We hope you are happy with your order! However, we understand that there may be reasons why you want to return a product.
If you are not completely satisfied, you can return your order within 14 days of receipt. Please contact our support and we will be happy to help you. We always want to make sure you are satisfied.
What are the conditions?
You have 14 days from the date of purchase to return the products unopened.
Has the product already been opened and are you not satisfied? Let us know, we are happy to look for a solution together with you!
What should I do if my product is damaged?
Unfortunately, it can happen that your package gets damaged during shipping, although we hope not! In that case, send us an email to our support and we will solve it for you.
Please let us know within one week of receipt.
Hoe kan ik mijn pakket retourneren?
Je kan jouw product of pakket retourneren via deze link! Je kan je pakket gratis retour aanmelden en de vervoerder kiezen die het beste bij je past :) Voor dit proces heb je je ordernummer nodig en die kun je vinden in de bevestigingsmail achter PL. Mocht het niet lukken, kun je onze support altijd een mailtje sturen, dan lossen we het direct voor je op!
What do you need help with?
Other Question?
Send us a message! We're happy to help :)
Click on the picture at the bottom right of the screen. We are available on weekdays between 9:00 - 17:00.